Understanding HP’s Transformation

You may have heard the recent announcements made by HP regarding changes to their organization. As a committed HP Partner, PC Connection is dedicated to helping you understand the meaning and impact of these changes.

Included among the announcements was HP’s decision to evaluate strategic alternatives for the Personal Systems Group (PSG) business. Although these may include a range of options, this was not an announcement of a shutdown of the company’s PC business.

You should absolutely feel comfortable and confident in buying HP just as you always have, despite the confusion HP’s competitors might be stirring. HP has pledged to honor the warranties of all PC products and services—regardless of PSG’s future ownership status. HP will continue to innovate and deliver outstanding products, services, and support.

While there is uncertainty with change, PC Connection and HP remain dedicated to offering you the best possible IT solutions. We will continue to keep an open dialogue with you as we identify the best technology to help you run and manage your business.

In an effort to provide answers to some of your questions and concerns regarding this development, we’ve prepared a FAQ section below. Read on to discover what this news means to you, our valued customer.

HP Initiates Transformation - Frequently Asked Questions

1. Is HP shutting down its PC business?
   HP announced a decision to evaluate strategic alternatives for the Personal Systems Group business. Although these may include a range of options, this was not an announcement of a shutdown of the company’s PC business.


2. What are some of these strategic alternatives?
   Possible outcomes include spinning off the business to public shareholders, selling the business, or keeping the business.


3. If any change is made, how soon will HP PSG be affected?
   If any change in the ownership of HP PSG occurs, it would take at least 12 months to complete.


4. Why is this happening now?
   The PC industry is quickly evolving with new form factors, operating systems, and applications. Given these realities, HP believes HP PSG will benefit from increased autonomy and flexibility. Having the ability to react rapidly to changing demands will help HP PSG maintain its technological and commercial leadership positions.


5. My HP PC is still under warranty. How will this affect me?
   It won’t! HP stands behind all of their warranties for PC products and services. No matter what happens to HP PSG, you’ll still enjoy the same great service you’ve come to expect from HP and PC Connection.


6. I’m considering buying an HP PC, but with all this news, should I be looking at another vendor?
   HP PSG is the worldwide leader in personal computing for a reason. With $42 billion in business, HP PSG isn’t going to disappear. In fact, just days after announcing the news about HP PSG, HP released a brand new all-in-one Elite PC. Rest assured, HP PCs will continue to showcase the latest innovations and most powerful technology.