Smartphones and tablets offer an impactful way to educate patients. For example, a physician could recommend a particular app to a patient with diabetes and demonstrate it at the point of care using his smartphone.
Showing patients rich media 3D animations in a physician’s office or at their bedside helps caregivers explain conditions and treatments, alleviating patients’ concerns and answering questions more effectively.
Mobile Health Security
Devices like smartphones and tablets that fit into coat pockets create attractive targets for thieves. When these devices store patient data locally, theft equals a data breach. Perform a risk analysis before implementing mobile technology, and create and enforce sound employee policies that prevent improper information sharing. Security should be simple yet effective. If a password is too hard to remember—or figure out in the first place—employees and patients will not use it or they will create workarounds.
When texting or emailing patients about routine care matters such as upcoming appointments, tests, or prescription refills, the secure HIPAA-compliant method is to keep the message free of protected health information. Simply state “Your doctor has an important message for you at …”, and refer them to a secure Web link where they can log on to get specifics. Sensitive information is not stored on a phone that can be hacked or lost.
Two-factor, bidirectional authentication, such as checking a password and token at both the device level and the server level helps secure protected information.
Whether you need mobile medical carts, tablets, barcoding, or RFID solutions, HealthConnection can design innovative and effective systems tailored to fit your environment.
The number of tools available to physicians and clinicians to gather healthcare information at the point of care has greatly increased with the evolution of powerful devices and mainstream use of mobile technology. Do you have the right tools to go mobile? Complete this Information Request Form, or contact your account manager at 1-800-395-8685 to speak with our health IT experts.