McAfee Subscription Plus Program
Key Program Features
- Volume discount reward for larger purchases
- Reorder option accommodates additional purchases and allows budget flexibility
- PrimeSupport Priority Plus provides 24/7 technical support and software maintenance
- Fulfillment through the reseller of your choice
- Cotermination option accommodates easier entitlement management
- Special pricing for academic and government institutions
- Customer-friendly, transactional program
- Grant letters are sent (via e-mail or postal mail) within 48 hours
- Subscription license flexibility
The reorder option allows customers to make subsequent purchases of any product available on the McAfee Subscription Plus Program price list at the band level of their largest previous order for a minimum of five nodes. The valid license Grant number of the order must be referenced on all reorders. Please note that reorders are not cumulative, nor do they guarantee a customer a specific price.
Annual 24/7, Unlimited Incident Protection
The McAfee Subscription Plus Program combines one year of 24/7, unlimited incident technical support and software maintenance in a standard license combination offering. PrimeSupport Priority Plus provides customers with priority telephone access to McAfee’s experienced technical support team. After business hours, English telephone access is available for emergency product assistance when critical operations are affected. PrimeSupport also entitles customers to full online software maintenance, including updates, upgrades, and critical DAT files.
PrimeSupport Enterprise Plus
PrimeSupport Enterprise Plus is available as an upgrade from PrimeSupport Priority Plus and includes a dedicated Enterprise Support Account Manager.
The following additional options are also available:
- PrimeSupport Enterprise Plus Additional Language adds one language
- PrimeSupport Enterprise Plus Additional Contact adds three contacts
- PrimeSupport Enterprise Plus Global Extension provides Global Enterprise Support Account Manager
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