Once troubleshooting has been performed by Samsung's service support team and a technician visit deemed necessary, a service request will be booked with one of the approved network of service technician. The technician will attend and diagnose the fault with the product. Technicians carry a wide range of spare parts with them which enables Samsung to complete 95% of repairs on the first visit. If however, the repair is not completed within the first visit, the product will be repaired within 3 working days unless otherwise specified by the technician.
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General
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Service Included
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On-site
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Service Included
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Parts and labor
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Response Time
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Next Business Day
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=11145037#BVSecondaryCustomerRatings