- Phone support, remote access
- Knowledgebase and support portal
- Maintenance NOT included, sold separately
Download ESD media free of charge with purchase of License.
Click Here to see if you qualify for the Adobe TLP Licensing Program!
The Gold support program offers the same service levels as Platinum (phone support, Knowledgebase access, customer support portal, and remote access), but does not include maintenance (upgrade protection). Customers can maintain their applications by complementing Gold support with a maintenance plan. Gold support is structured to complement Adobe’s desktop products, including Adobe Acrobat, Creative Suite, and Flash software. Adobe Gold Support is offered as an annual contract, making your support costs affordable and predictable over a 12-month period.
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Licensing
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Licensing Programs
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Adobe TLP
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License Attributes
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Upgrade Protection
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License Volume (#points)
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Level 1
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License Volume (#users)
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24-month fee
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Licensing Program
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Adobe TLP
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Duration (Maintenance)
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2 year(s)
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Point Value
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90 point(s)
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Contents
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Technical support subscription only
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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