Depot or Mail In ServiceDepot or Mail In service extends the duration of the initial warranty term, at the same level of service (parts and labor) coverage offered in the initial limited warranty. The customer will typically be responsible for shipping charges to the repair center, in the event that a warranty repair-action is required. For more information, refer to the Terms and Conditions document. Warranty Upgrade to In Home ServiceConvenience - Repairs performed quickly and conveniently at your home with the parts and expertise to fix the problem right the first time. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive at your home. Service is available during Lenovo's normal in-country business hours. Calls received after 4: 00 p. m. local time will require an additional business day for service dispatch. Accidental Damage ProtectionProtection against accidents and spills. Lenovo will repair or replace your damaged PC at no cost to you. Why Accidental Damage Protection? Lenovo Accidental Damage Protection protects a consumer from unexpected repair or replacement costs from drops and spills. Service is provided by Lenovo, not a third party insurer, so instead of filing a claim, you deal with a simple repair/replacement process. What's covered? Damage from drops and falls under normal use-Liquid spills-LCD damage-Damage from electrical surgesWhat's not covered? External peripherals-Accessories not installed by Lenovo at time of purchase-BatteriesAccidental Damage Protection does not cover theft or loss, intentional fire, cosmetic or pre-existing damage or damage resulting from misuse oruse under abnormal operating conditions. Accidental Damage Protection must be purchased within 90 days of the purchase of your new Lenovo PC and your service term begins concurrently with the product warranty.
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General
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Service Included
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Return shipping
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Service Included
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Pick-up
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Service Included
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Parts and labor
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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