ThinkPlus Priority Support is designed to increase helpdesk productivity. Reduce the time your helpdesk spends troubleshooting PCs with faster access to tech-to-tech support and a global network of service resources. ThinkPlus Priority Support helps reduce internal helpdesk costs and better manage your overall IT environment.
Includes depot repair after initial telephone troubleshooting.
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General
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Coverage Starts
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Day One
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Response Type
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Phone Support
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Response Type
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Repair
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Service Hours
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24x7
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Service Included
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Phone Support
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Service Included
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Technical support
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Service Included
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Trouble-shooting
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Service Included
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Depot Repair
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Service Included
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Parts and labor
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Service Included
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Repair
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Coverage Period
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3 year(s)
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=13258414#BVSecondaryCustomerRatings