This HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes enhanced technical phone support, remote diagnostic services, and hardware replacement during the extended coverage period. Enhanced technical phone support is provided via special support team based in North America. A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply). Must be purchased while the standard warranty is in effect and provides two years of coverage from the hardware purchase date.
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General
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Response Time
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Next Business Day
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Response Type
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Phone Support
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Response Type
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Advanced Exchange
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Service Included
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Phone Support
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Service Included
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Replacement
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Service Included
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Shipping
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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