This 3-Year HP Care Pack Same Business Day On-site Service can be added to the HP xw Series Workstations - CPU Only. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Coverage window options include: Service is available 8:00 a.m. to 5:00 p.m during standard business hours, standard business days, Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Covered Configurations
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CPU Only
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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E-mail consulting
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Service Included
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On-site
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Service Included
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Remote monitoring
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Service Included
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Repair
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Service Included
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Replacement
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Service Included
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Technical support
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Service Included
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Web support
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Service Plan Type
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Workstations
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Coverage Period
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3 year(s)
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Compatibility Notes
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HP Compaq dc5750 Microtower PC
HP Compaq dx2450 Microtower PC
HP ProLiant xw25p Blade Workstation
HP ProLiant xw460c Blade Workstation
HP xw3400 Workstation
HP xw4100 Workstation
HP xw4200 Workstation
HP xw4300 Workstation
HP xw4400 Workstation
HP xw4550 Workstation
HP xw4600 Workstation
HP xw6000 Workstation
HP xw6200 Workstation
HP xw6400 Workstation
HP xw6600 Workstation
HP xw8000 Workstation
HP xw8200 Workstation
HP xw8400 Workstation
HP xw8600 Workstation
HP xw9300 Workstation
HP xw9400 Workstation
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Contents
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Service Plan Documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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