This 4-Year HP electronic CarePack provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays.
HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary. Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Response Time
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4 Hours
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Response Type
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Onsite
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Response Type
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Repair
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Response Type
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Phone Support
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Service Hours
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24x7
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Service Included
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Remote Support
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Service Included
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Technical support
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Service Included
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On-site
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Service Included
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Parts and labor
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Service Included
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Repair
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Service Included
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Phone Support
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Service Included
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Hardware support
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Service Plan Type
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Servers
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Coverage Period
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4 year(s)
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Compatibility Notes
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HP ProLiant DL385 G5 Special Rack Server HP ProLiant DL580 G2 Special Rack Server HP ProLiant DL580 G2 X2.2GHz-2MB 1GB Rack Server HP ProLiant DL580 G2 X2.7GHz-2MB 2P 2GB Rack Server HP ProLiant DL580 G2 X3.0GHz-4MB 2P 2GB Rack Server HP ProLiant DL580 G3 7020 2.66GHz 1GB Rack Server HP ProLiant DL580 G3 7040 3.0GHz 2P 2GB Rack Server HP ProLiant DL580 G3 Special Rack Server HP ProLiant DL580 G3 X2.83GHz-4MB 1GB Rack Server HP ProLiant DL580 G3 X3.0GHz-8MB 2P 2GB Rack Server HP ProLiant DL580 G3 X3.0GHz-8MB 2P 2GB SAS Rack Server HP ProLiant DL580 G3 X3.16GHz-1MB 1GB Rack Server HP ProLiant DL580 G3 X3.33GHz-8MB 2P 2GB Rack Server HP ProLiant DL580 G3 X3.66GHz-1MB 1GB Rack Server HP ProLiant DL580 G4 7030 2.8GHz Dual Core 2P 4GB High Performance Rack Server HP ProLiant DL580 G4 7041 3.0GHz Dual Core 2P 4GB High Performance Rack Server HP ProLiant DL580 G4 7110M 2.6GHz 2GB Rack Server HP ProLiant DL580 G4 7120M 3.0GHz 2GB Rack Server HP ProLiant DL580 G4 7130M 3.2GHz 2P 4GB High Performance Rack Server HP ProLiant DL580 G4 7140M 3.4GHz 2P 4GB High Performance Rack Server HP ProLiant DL580 G4 Configure-to-order Rack Chassis HP ProLiant DL580 G4 Special Rack Server HP ProLiant DL580 G5 E7310 1.6GHz Quad Core 2X2M 2P 4GB Rack Server HP ProLiant DL580 G5 E7320 2.13GHz Quad Core 2X2M 2P 4GB Rack Server HP ProLiant DL580 G5 E7330 2.4GHz Quad Core 80W 2X3M 2P 4GB Rack Server HP ProLiant DL580 G5 E7340 2.4GHz Quad Core 80W 4P 8GB Rack Server HP ProLiant DL580 G5 Highly Serviceable Configure-to-order Rack Chassis HP ProLiant DL580 G5 Highly Serviceable Configure-to-order Tower Chassis HP ProLiant DL580 G5 Special Rack Server HP ProLiant DL580 G5 X7350 2.93GHz Quad Core 4P 8GB Rack Server HP ProLiant DL585 844 1.8GHz 2P Rack Server HP ProLiant DL585 848 2.2GHz 2P Rack Server HP ProLiant DL585 850 2.4GHz 2P PC2700 Rack Server HP ProLiant DL585 852 2.6GHz Single Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 852 2.6GHz Single Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 854 2.8GHz Single Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 854 2.8GHz Single Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 865 1.8GHz Dual Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 865 1.8GHz Dual Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 875 2.2GHz Dual Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 875 2.2GHz Dual Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 880 2.4GHz Dual Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 880 2.4GHz Dual Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 880 2.4GHz Dual Core 4P 8GB PC3200 Rack Server HP ProLiant DL585 885 2.6GHz Dual Core 2P 2GB PC2700 Rack Server HP ProLiant DL585 885 2.6GHz Dual Core 2P 4GB PC3200 Rack Server HP ProLiant DL585 G2 8212 2.0GHz 2P 2GB PC5300 Rack Server HP ProLiant DL585 G2 8214 2.2GHz 2P 2GB PC5300 Rack Server HP ProLiant DL585 G2 8216 2.4GHz 2P 2GB PC5300 Rack Server HP ProLiant DL585 G2 8218 2.6GHz 2P 4GB PC5300 Rack Server HP ProLiant DL585 G2 8220 2.8GHz 4P PC5300 95W Rack Server HP ProLiant DL585 G2 8220 SE 2.8 4P 120W Rack Server HP ProLiant DL585 G2 8222 3.0GHz Rack Server HP ProLiant DL585 G2 Configure-to-order Rack Chassis HP ProLiant DL585 G2 Special Rack Server HP ProLiant DL585 G5 8354 2.2GHz Quad Core 2P Rack Server HP ProLiant DL585 G5 8356 2.3GHz Quad Core 4P Rack Server HP ProLiant DL585 G5 8358SE 2.4GHz Quad Core 4P Rack Server HP ProLiant DL585 G5 8360SE 2.5GHz Quad Core 4P Rack Server HP ProLiant DL585 G5 Configure-to-order Rack Chassis HP ProLiant DL585 G5 Special Rack Server HP ProLiant DL585 Special Rack Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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4 Years
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Warranty - Parts
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4 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5960182#BVSecondaryCustomerRatings