Polycom is always here to help. With Polycom Premier Support, customers enjoy access throughout their workday to Polycom's technical support hotline. Should a component fail, a full replacement of all covered components is shipped for next business day delivery.
Online support Access via the World Wide Web is available at your convenience to provide extensive technical information on Polycom products, including a search and query function on the Knowledgebase, technical bulletins, tech tips and frequently asked questions.
Face-to-face testing can also be scheduled during local business hours (except holidays) with Polycom's technical support engineers, or take advantage of Polycom's around-the-clock video test facility with continuous motion and sound sources for quick, easy confidence checks.
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General
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Coverage Period
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3 year(s)
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Web support
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Service Included
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Technical support
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Service Included
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Phone consulting
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Service Included
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New releases
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Service Included
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Inspection
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Service Included
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Extended coverage
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Service Included
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Advanced Exchange
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Service Plan Type
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Video
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=7903229#BVSecondaryCustomerRatings