This 4-Year HP CarePack provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Coverage Period
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4 year(s)
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Response Time
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4 Hours
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Response Type
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Onsite
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Response Type
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Phone Support
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Response Type
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Repair
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Service Hours
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24x7
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Service Included
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Repair
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Service Included
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Remote monitoring
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Service Included
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Parts and labor
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Service Included
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Replacement
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Service Included
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Technical support
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Service Plan Type
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Servers
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Compatibility Notes
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HP ProLiant DL140 G2 Special Rack Server HP ProLiant DL140 G2 X2.8GHz/800-2MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL140 G2 X2.8GHz/800-2MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL140 G2 X2.8GHz-1MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL140 G2 X2.8GHz-1MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL140 G2 X3.4GHz/800-2MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL140 G2 X3.4GHz/800-2MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL140 G2 X3.4GHz-1MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL140 G2 X3.4GHz-1MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL140 G2 X3.6GHz/800-2MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL140 G2 X3.6GHz/800-2MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5050 3.0GHz Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 5050 3.0GHz Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5060 3.2GHz Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 5060 3.2GHz Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5080 3.73GHz Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5110 1.6GHz Dual Core Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 5110 1.6GHz Dual Core Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5140 2.33GHz Dual Core Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 5140 2.33GHz Dual Core Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 5160 3.0GHz Dual Core Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 5160 3.0GHz Dual Core Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 E5310 1.6GHz Quad Core Hot Plug SATA/SAS Rack Server HP ProLiant DL140 G3 E5310 1.6GHz Quad Core Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 E5345 2.33GHz Quad Core Hot Plug SATA/SAS Server HP ProLiant DL140 G3 E5345 2.33GHz Quad Core Non-Hot Plug SATA Rack Server HP ProLiant DL140 G3 Special Rack Server HP ProLiant DL140 Special Rack Server HP ProLiant DL140 X3.06GHz/533-512KB 1GB 80GB ATA Rack Server HP ProLiant DL145 G2 O1.8GHz-1MB Dual Core 2GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O1.8GHz-1MB Dual Core 2GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.0GHz-1MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.0GHz-1MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.0GHz-1MB Dual Core 2GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.0GHz-1MB Dual Core 2GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.2GHz-1MB 1GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.2GHz-1MB 1GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.2GHz-1MB Dual Core 2GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.2GHz-1MB Dual Core 2GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.6GHz-1MB 2GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 O2.6GHz-1MB 2GB 80GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.6GHz-1MB Dual Core 2GB Non-Hot Plug SATA Rack Server HP ProLiant DL145 G2 O2.6GHz-1MB Dual Core 2GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 G2 Special Rack Server HP ProLiant DL145 G3 2210 1.8GHz Non-Hot Plug SATA High Efficiency Rack Server HP ProLiant DL145 G3 2214 2.2GHz Hot Plug SATA/SAS High Efficiency Rack Server HP ProLiant DL145 G3 2214 2.2GHz Non-Hot Plug SATA High Efficiency Rack Server HP ProLiant DL145 G3 2218 2.6GHz Hot Plug SATA/SAS Rack Server HP ProLiant DL145 G3 2218 2.6GHz Non-Hot Plug SATA Rack Server HP ProLiant DL145 G3 2220 2.8GHz Hot Plug SATA/SAS Rack Server HP ProLiant DL145 G3 Special Rack Server HP ProLiant DL145 O2.4GHz-1MB 2GB 36GB Non-Hot Plug SCSI Rack Server HP ProLiant DL145 O2.4GHz-1MB 2GB 40GB Non-Hot Plug ATA Rack Server HP ProLiant DL160 G5 E5405 2.0GHz Quad Core 1GB Hot Plug SAS/SATA Rack Server HP ProLiant DL160 G5 E5405 2.0GHz Quad Core 1GB Non-Hot Plug SATA Rack Server HP ProLiant DL160 G5 E5430 2.66GHz Quad Core 1GB Hot Plug SAS/SATA Rack Server HP ProLiant DL160 G5 E5430 2.66GHz Quad Core 1GB Non-Hot Plug SATA Rack Server HP ProLiant DL160 G5 Hot Plug Configure-to-order Rack Chassis HP ProLiant DL160 G5 Non-Hot Plug Configure-to-order Rack Chassis HP ProLiant DL160 G5 Special Rack Server HP ProLiant DL160 G5 X5472 3.0GHz Quad Core 2GB Hot Plug SAS/SATA Rack Server HP ProLiant DL160 G5 X5472 3.0GHz Quad Core 2GB Non-Hot Plug SATA Rack Server HP ProLiant DL160 G5p Hot Plug Configure-to-order Rack Chassis HP ProLiant DL160 G5p Non Hot Plug Configure-to-order Rack Chassis HP ProLiant DL165 G5 2346 HE 1.8GHz Quad Core Hot Plug Rack Server HP ProLiant DL165 G5 2346 HE 1.8GHz Quad Core Non-Hot Plug Rack Server HP ProLiant DL165 G5 2346HE 1.8GHz Quad Core Hot Plug Rack Server HP ProLiant DL165 G5 2346HE 1.8GHz Quad Core Non-Hot Plug Rack Server HP ProLiant DL165 G5 2352 2.1GHz Quad Core Hot Plug Rack Server HP ProLiant DL165 G5 2352 2.1GHz Quad Core Non-Hot Plug Rack Server HP ProLiant DL165 G5 2356 2.3GHz Quad Core Hot Plug Rack Server HP ProLiant DL165 G5 2356 2.3GHz Quad Core Non-Hot Plug Rack Server HP ProLiant DL165 G5 2380 2.5GHz Quad Core Hot Plug Rack Server HP ProLiant DL165 G5 Hot Plug Configure-to-order Rack Chassis HP ProLiant DL165 G5 Non-Hot Plug Configure-to-order Rack Chassis HP ProLiant DL165 G5 Special Rack Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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4 Years
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Warranty - Parts
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4 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=8473662#BVSecondaryCustomerRatings