This service is available from 8am-5pm on standard business days w/ 4 hour on-site response.
Included in this service are parts and labor, repair, remote monitoring and support, on-site response, phone support and hardware support.
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General
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Coverage Starts
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Day One
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Response Time
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4 Hours
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Response Type
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Phone Support
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Hardware support
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Service Included
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Phone Support
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Service Included
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On-site
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Service Included
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Remote Support
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Service Included
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Remote monitoring
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Service Included
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Repair
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Service Included
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Parts and labor
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Service Plan Type
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Servers
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Timeline for Purchase
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Time of Hardware Purchase
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Coverage Period
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3 year(s)
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Contents
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Service plan agreement documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=8687986#BVSecondaryCustomerRatings