The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing. Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.
This service is available from 8am-5pm on standard business days (excluding HP holidays) w/ next business day on-site support and ADP.
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General
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Coverage Starts
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Day One
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Response Type
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Phone Support
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Hardware support
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Service Included
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Web support
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Service Included
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Phone Support
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Service Included
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On-site
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Service Included
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Repair
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Service Included
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Parts and labor
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Timeline for Purchase
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Time of Hardware Purchase
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Coverage Period
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3 year(s)
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Contents
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service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=8878838#BVSecondaryCustomerRatings