Messages

          HP 3-Year 24x7 6 Hour Call to Repair Hardware Support w Defective Media Retention for ML370


          More From: HP
          Item #: 9201571
          Mfr. Part#: UH098E
          Availability: On Order
          Est. Ship: Call for Availability
          Overview
          Specs
          Services
          Rebates
          Reviews

            When the Customer experiences a system problem and reports it to the HP Response Center via a designated HP support telephone number, the Customer is connected to an HP-certified resolution engineer. The engineer first attempts to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, an HP engineer may initiate and perform remote diagnostics to facilitate remote problem resolution. Problems with covered hardware can be reported to the HP Response Center either via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local office at the next coverage window. HP retains the right to determine the final resolution of all reported problems. Call-to-repair times for service requests submitted electronically may vary.

            For technical hardware issues that cannot, in HP's judgment, be quickly resolved remotely, an HP customer support engineer is quickly engaged and, if necessary, sent to the Customer's site to provide onsite technical support on covered hardware products to return them to operating condition. . For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become the property of HP In addition, HP may install available engineering improvements to help the Customer ensure proper operation of the hardware products and maintain compatibility with HP-supplied hardware replacement parts.

            This service is available 24 hours a day, 7 days a week (including HP holidays) w/ 6 hour call to repair time and defective media retention.             
            Ordering Information
            Price:
            $1,729.22
            Quantity:

            Products

            ABOUT US
            Our History
            Investor Relations
            Press Releases
            Site Map
            CAREERS
            Benefits
            Events
            Locations
            Openings
            CUSTOMER SERVICE
            Contact Us
            Site Help
            Order Info
            Catalog Request
            TERMS & CONDITIONS
            Terms & Conditions of Sale
            California Privacy Policy
            Legal Notices
            SOCIAL MEDIA
            PC Connection Facebook PageFacebook
            Twitter: Follow PC ConnectionTwitter
            LinkedIn ProfileLinkedIn
            Google+Google+
            PC Connection, Inc. | we solve IT™
            © 2013 PC Connection, Inc. All rights reserved.
            Click to Verify - This site has chosen a VeriSign SSL Certificate to improve Web site securityClick to verify BBB accreditation and to see a BBB report.
            03