This Premier Support Service offers:
-Telephone technical support – Monday through Friday, or per agreement.
-Access to high-level engineering expertise to resolve complex technical problems.
-Advance parts replacement – Provides expedited replacement of all covered, failed hardware parts.
-Software updates and upgrades to correct errors or to enable new features and product functionality.
-Unlimited access to our extensive online KnowledgeBase.
-Access to Polycom's interactive video test facility – 24 hours a day, 365 days a year.
|
General
|
|
|
Response Type
|
Replacement
|
|
Response Type
|
Phone Support
|
|
Service Included
|
Web support
|
|
Service Included
|
Software upgrades
|
|
Service Included
|
Software Update
|
|
Service Included
|
Replacement
|
|
Service Included
|
Technical support
|
|
Service Included
|
Phone Support
|
|
Coverage Period
|
1 year(s)
|
|
Contents
|
Service Plan Documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
N/A
|
|
Warranty - Parts
|
1 Year
|
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=9451019#BVSecondaryCustomerRatings