James Nagurney - National Business Development Manager
James Nagurney
National Business Development Manager
Kurt Hildebrand
Director of Practices and Initiatives for Enterprise Storage
Lane Shelton - Vice President of Software Business Development
Lane Shelton
Vice President of Software Business Development
Rich Faille - Director of Mobility Practice
Rich Faille
Director of the Mobility Practice
Tony D'Ancona - Vice President of Professional Services
Tony D'Ancona
Vice President of Professional Services
»See All Authors
  • AwardsIndustry Recognition and More
  • EventsExpos, Conferences, and More
Richard Emil - Director of Solutions and Services

Keep Pace With Today's Rate of Change

Take Control of Your Infrastructure

|

The scope and complexity of IT operations grows more challenging every year. Never before has IT been required to maintain service levels for such a wide range of device types while sustaining a growing portfolio of applications. There comes a point where IT leaderships considers re-setting the way it offers service and support to its end users when changes are coming faster than IT can adopt.

Our customers say the biggest challenges they faced supporting their own infrastructure and end users include:

  • Balancing projects vs. on-going operations
  • Obtaining appropriately skilled resources
  • Maximizing asset life
  • Supporting distributed users
  • Optimizing their service desk
  • Cross training IT support resources

To meet these challenges, consider establishing contemporary IT operational support with a world-class partner. Working with a service provider who can provide infrastructure solutions, IT Service Management, and hardware and software solutions can deliver extraordinary benefits in terms of service level improvement, operating cost optimization, governance, and reliable results.

Listen to my podcast to learn how to take control of your infrastructure with support models that maximize efficiency and effectiveness, optimize costs, and sustain quality of service.



For more than 30 years, the PC Connection family of companies has been trusted to provide and transform technology into complete solutions. For more information, drop us a line.