Effective communicators know when to speak, and when to sit quietly and let others speak. Here is an instance where I was ready to listen. I asked an enterprise customer (who also happens to be an Office 365 (O365) pioneer) for advice. I was truly looking for some insights from someone with experience about deploying and managing Office 365. And we offer our thanks, for permission to pass along this incredibly valuable, practical advice. Here’s everything you need to know about O365 from someone who’s been there and done that, more than once.