James Nagurney - National Business Development Manager
James Nagurney
National Business Development Manager
Kurt Hildebrand
Director of Practices and Initiatives for Enterprise Storage
Lane Shelton - Vice President of Software Business Development
Lane Shelton
Vice President of Software Business Development
Rich Faille - Director of Mobility Practice
Rich Faille
Director of the Mobility Practice
Tony D'Ancona - Vice President of Professional Services
Tony D'Ancona
Vice President of Professional Services
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Keep Pace With Today's Rate of Change

Take Control of Your Infrastructure

by Richard Emil | 07.24.14

The scope and complexity of IT operations grows more challenging every year. Never before has IT been required to maintain service levels for such a wide range of device types while sustaining a growing portfolio of applications. There comes a point where IT leaderships considers re-setting the way it offers service and support to its end users when changes are coming faster than IT can adopt.

Tags:ApplicationsCostDeviceHardwareServiceSoftwareSolutions

Buyer Beware: “Total Production Environment” Licensing Pitfalls

How to Avoid a Logistical Compliance Nightmare

by Lane Shelton | 07.09.14

You’ve probably noticed a constant shift in the licensing landscape as software publishers strive to accommodate evolving customer requirements (thought I’d put it nicely). For example, bundling is a popular tactic, where products are grouped together and additional discounts or advantageous use-rights applied when you acquire the bundle. In many cases, a bundle represents an attractive option; however, at times they also include unintended pitfalls. Lately, I’ve seen one specific issue surface quite a bit. What’s more, it has serious compliance ramifications so I’d like to spend some time getting you up to speed. If you currently have a Microsoft Enrollment for Application Platform (EAP), or the newest incarnation called the Server/Cloud Enrollment (SCE), you should know that from a logistical standpoint there could be a dark cloud looming over your organization, so please read on. [MORE]

Tags:ComplianceLicensingSoftwareWindows 8

News and Headlines from the World of Microsoft

Software Audits, Post-XP Security, and More

by James Nagurney | 07.09.14

As I mentioned in my blog post earliest this week, here’s the link to the study about Microsoft’s ramping up of software audits. Read on to find out what else is up in the world of Microsoft, with the latest and greatest news from around the Web.

Tags:MicrosoftSoftwareWindows XP

No One Is Immune to Microsoft's Software Audits

How Prepared Is Your Organization?

by James Nagurney | 07.07.14

Recently, I was struck by a survey that I found on an industry website. A link to the full article is below, but here’s the gist: Microsoft is auditing its customers at a brisk pace, and no company is immune. All software vendors retain the rights to audit their clients, and we feel that it is fair to expect these periodic compliance checks. But Microsoft is auditing customers at a 2 to 1 rate over other vendors like Adobe, IBM, and Oracle—58% of executives surveyed said they have been audited by Microsoft in the last 12 months*. Five years ago, these types of audits were relatively rare and only encountered under specific situations. Today Microsoft absolutely does not discriminatethere need be no compelling event or “areas of concern” to trigger a compliance check on your Microsoft software. Most often we are seeing Microsoft approach customers via email to conduct a self-audit, but we also see the more invasive, third-party types of audit that will send a shiver down any CIO’s spine. The different kinds of audits that are being imposed really do run the gamut.

Tags:AdobeComplianceIBMMicrosoftOffice 365Software

Windows 8 Interface

Should you move to Windows 8?

Unification of user interface is a compelling reason to make the move

by Eric Bruno | 05.29.14

Microsoft has put a lot of effort into Windows 8, as have OEMs such as Lenovo. Do features like the tablet-friendly Windows 8 touch interface justify the move?

Tags:MicrosoftOS EfficiencySoftwareSoftware UpgradeUpgradingWindows 8