This McAfee PrimeSupport Priority Plus product serves as a renewal subscription under the McAfee Security Perpetual Plus program (Levels A-J), or as a second-year or renewal subscription under the McAfee Security Subscription Plus program (Levels H-J only).
McAfee PrimeSupport Priority Plus provides one year of 24x7 unlimited technical support and software maintenance. Customers receive priority telephone access to Network Associates' experienced technical support team. After business hours, English-language telephone access is available for emergency product assistance when critical operations are affected. Included Maintenance entitles customers to version upgrades, product updates, and DAT files. PrimeSupport should be renewed every year in order to keep McAfee Security software up-to-date and to have continued access to world-class technical support.
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Licensing
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Licensing Programs
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McAfee
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License Attributes
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Technical support
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License Attributes
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Renewal
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License Attributes
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Upgrade Protection
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License Volume (#users)
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251-500
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Licensing Program
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McAfee Perpetual Plus License Programme
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Duration (Maintenance)
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1 year(s)
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Contents
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Upgrade protection/technical support subscription only
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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System Requirements
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Pentium processor or compatible architecture
Workstations:
Windows NT (4.0 with SP6a or later), 2000 Professional with SP2 or later, XP Home or Professional
Servers:
Windows NT (4.0 with SP6a or higher), Microsoft Windows NT 4.0 Server, Microsoft Windows 2000 with SP2 or later, Microsoft Windows 2000 Advanced Server with SP2 or later Microsoft Windows 2000 DataCenter Server, Microsoft Windows 2003 Standard Server, Microsoft Windows 2003 Enterprise Server, Microsoft Windows 2003 Web Edition
Novell Servers—Novell NetWare 6.5, Novell NetWare 6.0, Novell NetWare 5.1, Support Pack 3 or greater Other supported platforms—XP Tablet PC, Citrix MetaFrame 1.8 & XP Support; EMC Celerra File Server Support
RAM requirements
64MB minimum (128MB recommended; 256MB recommended for servers)
E-mail Server Requirements
Microsoft Exchange 2000, Microsoft Exchange 2000 SMB, 2003 server or Advanced Server; Lotus Domino—Lotus Domino 5+, 6+ to current 6.5
No mailbox limits
Database Software Requirements
Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) with Service Pack 3, Microsoft SQL Server Standard/Enterprise Edition with Service Pack 3 MDAC 2.8 (Microsoft Windows 2000 only) Supported Web server platforms
IIS 4.0, 5.0, and 6.0 (Microsoft Windows)
Supported Web Server Platforms
IIS 4.0, 5.0, and 6.0 (Microsoft Windows)
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=12246921#BVSecondaryCustomerRatings