eCarePAK plans are optional direct-from-Canon plans that extend service beyond the initial warranty period and replace the current CarePAK card. eCarePAK plans are "virtual", and do not require a hardcopy card as the CarePAK plans did.
The Advanced Exchange Program is a convenient way for you to obtain a replacement Canon product when it requires service. It enables you to minimize your downtime by having the defective product exchanged for a comparable refurbished product usually by the next business day (two business days for Alaska and Hawaii).
|
General
|
|
|
Response Time
|
Next business day (2 business days for Alaska and Hawaii)
|
|
Response Type
|
Replacement
|
|
Service Included
|
Replacement
|
|
Contents
|
Service plan documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
N/A
|
|
Warranty - Parts
|
N/A
|
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=12473999#BVSecondaryCustomerRatings