DroboCare provides 24 x 7 Technical Support and next business day advanced replacement. Contract begins on date of activation. Contract must be activated within 30 days of purchase. DroboCare can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.
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General
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Response Time
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Next Business Day
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Service Included
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Advance parts replacement
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Service Included
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Shipping
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=13058164#BVSecondaryCustomerRatings