ENTERPRISE MAINTENANCE
Sold as Product Plus Maintenance and Maintenance Renewal;
24x7 priority enterprise phone-based support;
No-charge upgrades to future releases throughout Maintenance term;
Can be renewed at the end of the customer's term;
Unlimited access to SupportConnect, CA's web-based support infrastructure:
- unlimited self-help technical support and the ability to open and manage technical issues via the website;
- download software and patches;
- automated online management of technical support issues;
- immediate availability of CA product updates.
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Licensing
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Licensing Programs
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Computer Associates OLP
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License Attributes
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Renewal
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License Attributes
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Technical support
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License Attributes
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Upgrade Protection
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Duration (Maintenance)
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1 year(s)
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Contents
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Upgrade protection and technical support subscription only
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=13155600#BVSecondaryCustomerRatings