This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.
Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.
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General
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Coverage Period
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5 year(s)
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Coverage Starts
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Day One
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Response Time
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6 Hours
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Response Type
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Repair / Replace
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Response Type
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Phone Support
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Response Type
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Onsite
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Service Hours
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24x7
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Service Included
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Repair
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Service Included
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Phone Support
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Service Included
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Hardware replacement
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Service Included
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On-site
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Service Included
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Parts and labor
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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