Extend coverage up to 4 continuous years on your HP or Compaq PC with an HP Care Pack House Call service. This plan covers telephone support, shipment of customer-replaceable parts to your home and in-home service at HP's discretion.
Just chat online or by phone with an HP technician. If that doesn't solve the problem, HP can even send help right to your door to perform repairs on the spot. In rare circumstances, you may be required to send the product back to HP for service.
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General
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Service Included
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On-site
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Service Included
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Parts and labor
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Response Time
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3 days
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=13402471#BVSecondaryCustomerRatings