Key as: SD doc type for Licenses and maintenance/support skus. Media for licenses is downloaded via manufacturer link provided at time of order fulfillment.
Data Capture: You must fill out the Additional Order Information Screen in JDE.
Returns: Exception basis only. Contact customer service through the Sales Support Desk (x35555).
When your business depends on maximum uptime and requires fast problem resolution, Micro Focus world-class support plans and technical experts provide the responsive support your organization needs to keep your users and their Micro Focus applications operating at optimal efficiency.
ONESTEP support programs make it easy to choose the level of service that fits both your business needs and budget. Each provides product upgrades and updates, unlimited toll-free telephone support for named callers, progressively higher levels of support services, and on-line information resources to help your organization achieve maximum results from Micro Focus products.
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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