The Barracuda Hardware Refresh Program lets existing Barracuda hardware appliance customers replace aging Barracuda hardware units with new refresh units at a discount.
With this program new hardware refresh units can be purchased at a fee on promise of returning the old hardware unit to Barracuda Networks. The fee represents a discount over the list price of a new unit. Customers may retain the old hardware unit for 30 days to migrate settings and data. All residual Energize Updates and Instant Replacement subscriptions transfer from the old unit to the new unit.
The Barracuda Hardware Refresh Program is available for all Barracuda Networks hardware appliances with active Energize Updates subscriptions, including the Barracuda Spam & Virus Firewall, Barracuda Web Filter, Barracuda Link Balancer, Barracuda Load Balancer, Barracuda Message Archiver, Barracuda Web Application Firewall, Barracuda Phone System, Barracuda SSL VPN, Barracuda Backup Server and the Barracuda NG Firewall.
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Contents
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Appliance refresh
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Returns Policy
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There are no returns allowed on Barracuda product without written prior approval by the Barracuda Account Rep or the Barracuda Tech Support Group.
This includes DOA and Eval request. Eval’s, have a hard 30 day return window. For eval to be returned, RMA needs to be issued by day 20 of the Eval period to insure that PCC can return the unit in a timely manner. Those that fall outside of the 30 day window will not receive an RMA.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=13550626#BVSecondaryCustomerRatings