The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.
Choose Next Business Day Hardware Support when you need to extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
|
General
|
|
|
Coverage Starts
|
Day One
|
|
Response Time
|
Next Business Day
|
|
Response Type
|
Onsite
|
|
Response Type
|
Phone Support
|
|
Response Type
|
Repair / Replace
|
|
Service Hours
|
9x5 (Excludes Holidays)
|
|
Service Included
|
Hardware replacement
|
|
Service Included
|
Phone Support
|
|
Service Included
|
Repair
|
|
Service Included
|
On-site
|
|
Service Included
|
Parts and labor
|
|
Coverage Period
|
3 year(s)
|
|
Contents
|
Service plan documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
N/A
|
|
Warranty - Parts
|
N/A
|
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=14863595#BVSecondaryCustomerRatings