This 3-Year HP Care Pack provides support for your LaserJet 4350/5200. It allows customers to increase their equipment availability and productivity with high-quality onsite and remote support. Customers should choose Next Business Day Hardware Support to extend their hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on their HP and multivendor hardware investments and enjoy consistent service coverage across geographically dispersed sites.
With this service, HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
With standard business hours, standard business days, service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Coverage Starts
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Day One
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Response Time
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Next Business Day
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Response Type
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Onsite
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Response Type
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Repair / Replace
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Parts
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Service Included
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Remote monitoring
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Service Plan Type
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Printers - Ink-jet & Other
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Timeline for Purchase
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Time of Hardware Purchase
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Coverage Period
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3 year(s)
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Compatibility Notes
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HP LaserJet 4350 Printer
HP LaserJet 4350dtn Printer
HP LaserJet 4350dtnsl Printer
HP LaserJet 4350n Printer
HP LaserJet 4350tn Printer
HP LaserJet 5100 Printer
HP LaserJet 5100dtn Printer
HP LaserJet 5100Le Printer
HP LaserJet 5100se Printer
HP LaserJet 5100tn Printer
HP LaserJet 5200 Printer
HP LaserJet 5200dtn Printer
HP LaserJet 5200L Printer
HP LaserJet 5200LX Printer
HP LaserJet 5200n Printer
HP LaserJet 5200tn Printer
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Contents
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Service Plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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