This 3-Year HP CarePack provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Coverage Period
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3 year(s)
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Service Included
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Parts and labor
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Service Included
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Remote Support
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Service Included
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Phone Support
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Service Included
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Hardware support
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Service Plan Type
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Servers
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Response Time
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4 Hours
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Response Type
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Onsite
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Response Type
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Phone Support
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Response Type
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Repair
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Service Hours
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24x7
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Service Included
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On-site
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Service Included
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Technical support
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Service Included
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Replacement
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Service Included
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Repair
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Compatibility Notes
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HP ProLiant ML350 G5 Special Rack Server
HP ProLiant ML350 G5 Special Tower Server
HP ProLiant ML370 G3 X2.8GHz/400-512KB Tower Server
HP ProLiant ML370 G3 X3.06GHz/533-512KB Rack Server
HP ProLiant ML370 G3 X3.20GHz/533-2MB Rack Server
HP ProLiant ML370 G3 X3.2GHz/533-1MB Tower Server
HP ProLiant ML370 G3 X3.2GHz/533-2MB Tower Server
HP ProLiant ML370 G4 Special Rack Server
HP ProLiant ML370 G4 Special Tower Server
HP ProLiant ML370 G4 X3.0GHz/800-2MB 1GB Rack Server
HP ProLiant ML370 G4 X3.0GHz/800-2MB 1GB Tower Server
HP ProLiant ML370 G4 X3.2GHz/800-1MB 1GB Rack Server
HP ProLiant ML370 G4 X3.2GHz/800-1MB 1GB Tower Server
HP ProLiant ML370 G4 X3.2GHz/800-2MB 1GB Rack Server
HP ProLiant ML370 G4 X3.2GHz/800-2MB 1GB Tower Server
HP ProLiant ML370 G4 X3.4GHz/800-1MB 1GB High Performance Rack Server
HP ProLiant ML370 G4 X3.4GHz/800-1MB 1GB High Performance Tower Server
HP ProLiant ML370 G4 X3.4GHz/800-1MB 1GB Rack Server
HP ProLiant ML370 G4 X3.4GHz/800-1MB 1GB Tower Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 1GB Rack Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 1GB SAS Array Rack Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 1GB SAS Array Tower Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 1GB Tower Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 2GB High Performance Rack Server
HP ProLiant ML370 G4 X3.4GHz/800-2MB 2GB High Performance Tower Server
HP ProLiant ML370 G4 X3.6GHz/800-1MB 1GB Rack Server
HP ProLiant ML370 G4 X3.6GHz/800-1MB 1GB Tower Server
HP ProLiant ML370 G4 X3.6GHz/800-2MB 1GB Rack Server
HP ProLiant ML370 G4 X3.6GHz/800-2MB 1GB Tower Server
HP ProLiant ML370 G4 X3.6GHz/800-2MB 2GB SAS High Performance Rack Server
HP ProLiant ML370 G4 X3.6GHz/800-2MB 2GB SAS High Performance Tower Server
HP ProLiant ML370 G5 5040 SAS Rack Server
HP ProLiant ML370 G5 5050 3.0GHz SAS Base Tower Server
HP ProLiant ML370 G5 5050 3.0GHz SAS Entry Tower Server
HP ProLiant ML370 G5 5060 3.2GHz SAS Rack Server
HP ProLiant ML370 G5 5060 3.2GHz SAS Tower Server
HP ProLiant ML370 G5 5070 SAS Rack Server
HP ProLiant ML370 G5 5070 SAS Tower Server
HP ProLiant ML370 G5 5080 3.73GHz SAS High Performance Rack Server
HP ProLiant ML370 G5 5080 3.73GHz SAS High Performance Tower Server
HP ProLiant ML370 G5 5120 1.86GHz SAS Rack Server
HP ProLiant ML370 G5 5120 1.86GHz SAS Tower Server
HP ProLiant ML370 G5 5140 2.33GHz SAS Rack Server
HP ProLiant ML370 G5 5140 2.33GHz SAS Tower Server
HP ProLiant ML370 G5 5150 2.66GHz SAS High Performance Rack Server
HP ProLiant ML370 G5 5150 2.66GHz SAS High Performance Tower Server
HP ProLiant ML370 G5 5150 2.66GHz SAS Rack Server
HP ProLiant ML370 G5 5150 2.66GHz SAS Tower Server
HP ProLiant ML370 G5 E5320 1.86GHz SAS Rack Server
HP ProLiant ML370 G5 E5320 1.86GHz SAS Tower Server
HP ProLiant ML370 G5 E5335 2.0GHz SAS Rack Server
HP ProLiant ML370 G5 E5335 2.0GHz SAS Tower Server
HP ProLiant ML370 G5 E5345 2.33GHz SAS High Performance Rack Server
HP ProLiant ML370 G5 E5345 2.4GHz SAS High Performance Tower Server
HP ProLiant ML370 G5 E5410 2.33GHz Quad Core Entry Rack Server
HP ProLiant ML370 G5 E5410 2.33GHz Quad Core Entry Tower Server
HP ProLiant ML370 G5 E5430 2.66GHz Quad Core Base Rack Server
HP ProLiant ML370 G5 E5430 2.66GHz Quad Core Base Tower Server
HP ProLiant ML370 G5 E5440 2.83GHz Quad Core Base Rack Server
HP ProLiant ML370 G5 E5440 2.83GHz Quad Core Base Tower Server
HP ProLiant ML370 G5 Server
HP ProLiant ML370 G5 Special Rack Server
HP ProLiant ML370 G5 Special Tower Server
HP ProLiant ML370 G5 X5260 3.33GHz Dual Core Base Rack Server
HP ProLiant ML370 G5 X5260 3.33GHz Dual Core Base Tower Server
HP ProLiant ML370 G5 X5450 3.0GHz Quad Core Performance Rack Server
HP ProLiant ML370 G5 X5450 3.0GHz Quad Core Performance Tower Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5341218#BVSecondaryCustomerRatings