This 2-Year ThinkPlus onsite repair plan offers 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.
Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.
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General
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Coverage Period
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2 year(s)
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Coverage Starts
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Day One
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Parts
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Service Included
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Repair
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Service Included
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Remote monitoring
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Service Included
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Labor
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Service Plan Type
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Notebooks
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Timeline for Purchase
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Time of Hardware Purchase
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Timeline for Purchase
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During Base Warranty
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Compatibility Notes
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ThinkPad R50 1829
ThinkPad R50e 1834
ThinkPad R50 1836
ThinkPad R50e 1842
ThinkPad R52 1846
Think Express R52 1849
ThinkPad R52 1858
Think Express R52 1859
Express ThinkPad T43 1875
ThinkPad T40 2378
ThinkPad X40 2386
ThinkPad G40 2388
ThinkPad X41 2527
ThinkPad A30/A31 2652
Express ThinkPad T43 2686
ThinkPad G41 2881
ThinkPad R51 2883
ThinkPad G41 Express 2886
ThinkPad R51 2887
Express ThinkPad T43 1875DLU
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Contents
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Service plan, documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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2 Years
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Warranty - Parts
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2 Years
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