This 4-Year HP Care Pack can be added to the notebook Only for HP/Compaq Business Notebook. It allows customers to increase their equipment availability and productivity with high-quality onsite and remote support. Customers should choose Next Business Day Hardware Support to extend their hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on their HP and multivendor hardware investments and enjoy consistent service coverage across geographically dispersed sites.
With this service, HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
With standard business hours, standard business days, service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
|
General
|
|
|
Coverage Period
|
4 year(s)
|
|
Covered Configurations
|
CPU Only
|
|
Response Time
|
Next Business Day
|
|
Response Type
|
Onsite
|
|
Service Hours
|
9x5 (Excludes Holidays)
|
|
Service Included
|
Repair
|
|
Service Included
|
Parts
|
|
Service Included
|
Remote monitoring
|
|
Service Included
|
Replacement
|
|
Service Plan Type
|
Notebooks
|
|
Service Plan Type
|
Does Not Include Monitor
|
|
Compatibility Notes
|
Compaq Evo n610c Notebook PC HP 2533t Mobile Thin Client HP Compaq 2510p Notebook PC HP Compaq 2710p Notebook PC HP Compaq 6510b Notebook PC HP Compaq 6515b Notebook PC HP Compaq 6530b Notebook PC HP Compaq 6535b Notebook PC HP Compaq 6710b Notebook PC HP Compaq 6715b Notebook PC HP Compaq 6730b Notebook PC HP Compaq 6735b Notebook PC HP Compaq 6910p Notebook PC HP Compaq 8510p Notebook PC HP Compaq 8510w Mobile Workstation HP Compaq 8710p Notebook PC HP Compaq 8710w Mobile Workstation HP Compaq dc7800 Small Form Factor PC HP Compaq nc2400 Notebook PC HP Compaq nc4000 Notebook PC HP Compaq nc4010 Notebook PC HP Compaq nc4200 Notebook PC HP Compaq nc4400 Notebook PC HP Compaq nc6000 Notebook PC HP Compaq nc6110 Notebook PC HP Compaq nc6120 Notebook PC HP Compaq nc6140 Notebook PC HP Compaq nc6220 Notebook PC HP Compaq nc6230 Notebook PC HP Compaq nc6320 Notebook PC HP Compaq nc6400 Notebook PC HP Compaq nc8000 Notebook PC HP Compaq nc8230 Notebook PC HP Compaq nc8430 Notebook PC HP Compaq nw8000 Mobile Workstation HP Compaq nw8240 Mobile Workstation HP Compaq nw8440 Mobile Workstation HP Compaq nw9440 Mobile Workstation HP Compaq nx6110 Notebook PC HP Compaq nx6120 Notebook PC HP Compaq nx6125 Notebook PC HP Compaq nx6310 Notebook PC HP Compaq nx6320 Notebook PC HP Compaq nx6325 Notebook PC HP Compaq nx9420 Notebook PC HP Compaq tc4200 Tablet PC HP Compaq tc4400 Tablet PC HP dx5150 Small Form Factor PC HP EliteBook 2530p Notebook PC HP EliteBook 2730p Notebook PC HP EliteBook 6930p Notebook PC HP EliteBook 8530p Notebook PC HP EliteBook 8530w Mobile Workstation HP EliteBook 8730w Mobile Workstation HP nr3610 Rugged Notebook PC NC6000 W/P M 1.6 GHZ 14.1 XA WITH 32M
|
|
Contents
|
Service Plan, documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
4 Years
|
|
Warranty - Parts
|
4 Years
|
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5795560#BVSecondaryCustomerRatings