This 5-Year 4-Hour 24x7 Same Day Hardware Support HP electronic CarePack provides support for the HP ProLiant DL385. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives on-site within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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General
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Coverage Period
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5 year(s)
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Response Time
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4 Hours
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Response Type
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Repair / Replace
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Response Type
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Onsite
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Response Type
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Phone Support
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Service Hours
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24x7
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Service Included
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Technical support
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Service Included
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Remote monitoring
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Service Included
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Phone Support
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Service Included
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Hardware support
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Service Included
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Parts and labor
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Service Plan Type
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Servers
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Compatibility Notes
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HP ProLiant DL360 G4 Special Rack Server
HP ProLiant DL360 G5 Special Rack Server
HP ProLiant DL380 G3 Special Rack Server
HP ProLiant DL380 G3 X2.8GHz/533-1MB 1GB Rack Server
HP ProLiant DL380 G3 X3.06GHz/533-512KB 1GB Rack Server
HP ProLiant DL380 G3 X3.2GHz/533-2MB 1GB Rack Server
HP ProLiant DL380 G4 Special Rack Server
HP ProLiant DL380 G4 X2.8GHz/800-2MB Dual Core 1GB Rack Server
HP ProLiant DL380 G4 X2.8GHz/800-2MB Dual Core 1GB SAS Rack Server
HP ProLiant DL380 G4 X2.8GHz/800-2MB Dual Core 2GB High Performance Rack Server
HP ProLiant DL380 G4 X3.0GHz/800-2MB 1GB Rack Server
HP ProLiant DL380 G4 X3.0GHz-2MB 1GB SAS Rack Server
HP ProLiant DL380 G4 X3.2GHz/800-1MB 1GB Rack Server
HP ProLiant DL380 G4 X3.2GHz/800-2MB 1GB Rack Server
HP ProLiant DL380 G4 X3.4GHz/800-1MB 1GB Rack Server
HP ProLiant DL380 G4 X3.4GHz/800-1MB 2P 2GB High Performance Rack Server
HP ProLiant DL380 G4 X3.4GHz/800-2MB 1GB Rack Server
HP ProLiant DL380 G4 X3.4GHz/800-2MB 2P 2GB High Performance Rack Server
HP ProLiant DL380 G4 X3.4GHz-2MB 1GB SAS Rack Server
HP ProLiant DL380 G4 X3.6GHz/800-1MB 1GB Rack Server
HP ProLiant DL380 G4 X3.6GHz/800-1MB 2P 2GB High Performance Rack Server
HP ProLiant DL380 G4 X3.6GHz/800-2MB 1GB Rack Server
HP ProLiant DL380 G4 X3.6GHz/800-2MB 2P 2GB High Performance Rack Server
HP ProLiant DL380 G4 X3.6GHz-2MB 2P 2GB SAS High Performance Rack Server
HP ProLiant DL380 G4 X3.8GHz/800-2MB 1GB Rack Server
HP ProLiant DL380 G4 X3.8GHz/800-2MB 1GB SAS Rack Server
HP ProLiant DL380 G4 X3.8GHz/800-2MB 2P 2GB High Performance Rack Server
HP ProLiant DL380 G5 5060 3.2GHz 2GB Rack Server
HP ProLiant DL380 G5 5110 1.6GHz 1GB Entry Rack Server
HP ProLiant DL380 G5 5120 1.86GHz 1GB Entry Rack Server
HP ProLiant DL380 G5 5130 2.0GHz 2GB Rack Server
HP ProLiant DL380 G5 5140 2.33Hz 2GB Rack Server
HP ProLiant DL380 G5 5150 2.66GHz 2GB Rack Server
HP ProLiant DL380 G5 5150 2.66GHz 4GB High Performance
Rack Server
HP ProLiant DL380 G5 5160 3.0GHz 2GB Rack Server
HP ProLiant DL380 G5 5160 3.0GHz 4GB High Performance Rack Server
HP ProLiant DL380 G5 E5310 1.6GHz Rack Server
HP ProLiant DL380 G5 E5320 1.86GHz Rack Server
HP ProLiant DL380 G5 E5335 2.0GHz Rack Server
HP ProLiant DL380 G5 E5345 2.33GHz High Performance Rack Server
HP ProLiant DL380 G5 E5405 2.0GHz Quad Core 1GB Entry Rack Server
HP ProLiant DL380 G5 E5420 2.50GHz Quad Core 2GB Base Rack Server
HP ProLiant DL380 G5 E5430 2.66GHz Quad Core 2GB Base Rack Server
HP ProLiant DL380 G5 E5440 2.83GHz Quad Core 2GB Base Rack Server
HP ProLiant DL380 G5 E5450 3.0GHz Quad Core 4GB High Performance Rack Server
HP ProLiant DL380 G5 L5420 2.5GHz Quad Core 2GB High Efficiency Rack Server
HP ProLiant DL380 G5 Special Rack Server
HP ProLiant DL380 G5 X5260 3.3GHz Dual Core 2GB Base Rack Server
HP ProLiant DL380 G5 X5450 3.0GHz Quad Core 4GB High Performance Rack Server
HP ProLiant DL380 G5 X5460 3.16GHz Quad Core 4GB High Performance Rack Server
HP ProLiant DL380 Special Server
HP ProLiant DL385 254 2.8GHz Single Core 1GB Rack Server
HP ProLiant DL385 265 1.8GHz Dual Core 1GB SAS Rack Server
HP ProLiant DL385 265 1.8GHz Dual Core 1GB SCSI Rack Server
HP ProLiant DL385 270 2.0GHz Dual Core 1GB SCSI Rack Server
HP ProLiant DL385 275 2.2GHz Dual Core 1GB SAS Rack Server
HP ProLiant DL385 275 2.2GHz Dual Core 1GB SCSI Rack Server
HP ProLiant DL385 280 2.4GHz Dual Core 1GB SCSI Rack Server
HP ProLiant DL385 285 2.6GHz Dual Core 1GB SAS Rack Server
HP ProLiant DL385 285 2.6GHz Dual Core 1GB SCSI Rack Server
HP ProLiant DL385 G2 2210 1.8GHz 1GB High Efficiency Entry Rack Server
HP ProLiant DL385 G2 2214 2.2GHz 2GB High Efficiency Rack Server
HP ProLiant DL385 G2 2216 2.4GHz 2GB High Efficiency Rack Server
HP ProLiant DL385 G2 2218 2.6GHz 2GB High Performance Rack Server
HP ProLiant DL385 G2 2218 2.6GHz Dual Core 2GB Rack Server
HP ProLiant DL385 G2 2220 2.8GHz Dual Core Base Rack Server
HP ProLiant DL385 G2 2220 2.8GHz Dual Core High Performance Server
HP ProLiant DL385 G2 Configure-to-order Rack Chassis
HP ProLiant DL385 G2 Special Rack Server
HP ProLiant DL385 G5 2347HE 1.9GHz Quad Core Entry Rack Server
HP ProLiant DL385 G5 2352 2.1GHz Quad Core Base Rack Server
HP ProLiant DL385 G5 2356 2.3GHz Quad Core Base Rack Server
HP ProLiant DL385 G5 2356 2.3GHz Quad Core High Performance Rack Server
HP ProLiant DL385 G5 Configure-to-order Rack Chassis
HP ProLiant DL385 G5 Special Rack Server
HP ProLiant DL385 O2.4GHz-1MB 1GB Rack Server
HP ProLiant DL385 O2.6GHz-1MB 1GB Rack Server
HP ProLiant DL385 Special Rack Server
HP ProLiant DL580 G5 Special Rack Server
HP ProLiant DL585 Special Rack Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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5 Years
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Warranty - Parts
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5 Years
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5894509#BVSecondaryCustomerRatings