This service agreement offers SystemGuard Advanced Protection Coverage with Business On-Site Repair for your notebook during the 1st, 2nd and 3rd years of ownership.
SystemGuard coverage protects against expensive repair bills caused by damage from handling - if Toshiba can't repair your computer, they'll replace it. This plan covers the risk of unexpected damage so you can protect your investment. With Business On-Site Repair service, if your computer has a hardware failure, and the issue cannot be resolved via phone-based troubleshooting, a technician will arrive with parts at your business location to perform the necessary hardware repairs. You'll benefit from a convenient single point of contact - expert technicians are available 24x7 for phone-based technical assistance and to dispatch an on-site technician as needed.
This plan must be purchased within the first 30 days of product purchase. It is available for all Toshiba notebooks with a 3-Year standard warranty. The term of the program begins on the original purchase date of your notebook. Allow up to 3 - 4 weeks after purchase of this program to receive a letter confirming warranty entitlement. Entitlement can also be confirmed by clicking on the confirmation link available on Toshiba's website.
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General
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Coverage Starts
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Day One
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Response Type
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Phone Support
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Response Type
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Repair / Replace
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Service Hours
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24x7
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Service Included
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Accidental Damage Coverage
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Service Included
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On-site
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Service Included
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Phone consulting
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Service Included
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Repair
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Service Included
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Replacement
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Service Included
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Technical support
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Service Plan Type
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Notebooks
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Timeline for Purchase
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30 Days
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Coverage Period
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3 year(s)
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Response Time
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Next Business Day
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=6111596#BVSecondaryCustomerRatings