PLEASE NOTE – Lexmark service plans can be either extensions of the base warranties, or upgrades to onsite plans. Purchasing an extended, onsite plan does not automatically upgrade your first year warranty to onsite. That is, if your original Lexmark warranty was a one-year carry-in service plan, and you purchase an onsite extended service plan, then depending on the model you may need to purchase an upgrade for your base first-year warranty if you want onsite service for your first year, too.Click here for the Lexmark service plan lookup tool on Worknet.
This service contract offers 3-Years of LexOnSite Repair for your covered product.
LexOnSite Repair offers telephone technical support assistance through Lexmark's Technical Support Center. If your issue cannot be resolved over the phone, you benefit from a qualified service technician to service your printer onsite in as little as four hours.
If you have a printer problem, call Lexmark's Technical Support Center at 1-800-LEXMARK (1-800-539-6275) or submit a request via the web. Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, they will dispatch a Lexmark trained technician to your location (usually the next business day) for printer repair. By purchasing a LexOnSite Repair extended warranty, a customer is eligible for on-site service during the term of the extension. If your original warranty was a carry in product, then you will be required to purchase a LexOnSite Repair Upgrade to cover your original warranty and any extended warranties purchased.
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General
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Response Type
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Onsite
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Service Included
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Technical support
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Service Included
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Repair
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Service Included
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Phone consulting
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Service Included
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Web support
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Service Plan Type
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Printers - Laser
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Coverage Period
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3 year(s)
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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