PLEASE NOTE – Lexmark service plans can be either extensions of the base warranties, or upgrades to onsite plans. Purchasing an extended, onsite plan does not automatically upgrade your first year warranty to onsite. That is, if your original Lexmark warranty was a one-year carry-in service plan, and you purchase an onsite extended service plan, then depending on the model you may need to purchase an upgrade for your base first-year warranty if you want onsite service for your first year, too.Click here for the Lexmark service plan lookup tool on Worknet.
Lexmark On Site Repair Warranty Service is provided at the Customer's business or home location during the contracted Principal Period of Maintenance (PPM). Next business day service will generally be provided within the contracted Onsite response time, if the call is dispatched by 5:00 p.m. customer local time, provided the service location is within a 50 mile radius of a Lexmark Authorized Service center (LASC). For each of the following conditions, add one business day to the contracted Onsite response time: service locations beyond 50 miles from LASC; service in Hawaii and Alaska.
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General
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Response Time
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Next Business Day
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Service Included
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On-site
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Service Included
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Parts and labor
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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