Unified Communications as a Service (UCaaS)

          Unified Communications as a Service - UCaaS

          When you can’t communicate clearly, everyone in the organization is affected. The speed of doing business is also critical, and productivity cannot be negatively affected just because a person is remote or traveling. Improving the way that we communicate must be a priority to support the needs of a modern workforce. Employees are increasingly more global, more distributed, and frequently working anywhere, at any time of day. The PBX phone sitting on your desk doesn’t enable modern communication or connectivity. Employees today need technology to be productive anywhere, and on any device.

          Goodbye PBX. Hello Unified Communications.

          Unless an organization migrates from a PBX system, they will need to go to extreme measures just to keep their environments functioning. It will soon become prohibitively expensive to maintain both the lines and the hardware, and organizations will have to replace their PBX systems. The last time many organizations updated their phone systems was in preparation for Y2K. People feared their phone system would not make it through the date and time change, so they migrated to PBX architecture. However, even the PBX-based phone architecture is no longer modern and moving to end of life too.

          Take Advantage of More Agility and Productivity with Reduced Costs

          Today’s modern environment is IP-based. Moving to an IP-based architecture requires an initial investment, but the savings will be exponential. Users can make a real impact on reducing overall costs by consuming technology as needed, and only paying for what they use.

          Unified Communications as a Service offers a unified, integrated solution that leverages a soft phone and combines IM, presence, voice, and collaboration. This enables rapid response communications and increased productivity. A UCaaS solution is hosted, which means organizations are not required to make a significant investment to update their infrastructure. Additionally, the Unified Communications as a Service solution is flexible. It can be deployed on- or off-premises, or in a hybrid configuration, enabling IT to configure the solution to address your unique needs. It can also be integrated with existing communication technology.

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          Working Together to Meet Your Unified Communication Needs

          Our Cloud Practice helps you discern, design, and deliver the best cloud computing solutions for your unique business. There are no one-size-fits-all versions of any cloud technology. That's why we view cloud computing technologies as raw materials you can combine in multiple ways to achieve your desired business outcomes. We have deep partnerships with best-of-breed providers in every cloud category—from private cloud to Software as a Service. Our goal is to deliver the right solutions to meet your business needs.

          We have built a robust Cloud Practice with vendor partners who passed a rigorous vetting process. We ensure their organizations are stable, their products are secure, and their solutions are industry relevant. We understand their strengths and weaknesses, and it’s only after they clear our checkpoints that we bring them into our practice. Our research and clearance process saves you time and helps you narrow down your choices quickly.

          Our Partnerships

          Our understanding of Unified Communications as a Service is deep. While we remain agnostic, we are extremely knowledgeable across many leading industry technologies. Our partnerships include industry experts like ShoreTel, EvolveIP, 8x8, WestIP, Masergy, and Thinking Phone Networks.

          Our Consultative and Professional Services

          We offer an in-house consulting methodology, based on our deep experience working with organizations of all sizes in different industries. Our Cloud Practice works closely with our Networking Practice to discern, design, and deliver your UCaaS solution, so you can leverage the best of on-premises, off-premises, and hybrid options and leverage current technologies.

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