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NETSCOUT's support and maintenance program offers expanded coverage for NETSCOUT's products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment. Members enjoy the following privileges: Software/firmware upgrades; 24x7 priority Technical support; "Know How" access to an extensive knowledge database; "Members Only" discounts and promotions; and Training Opportunities.
Your product will never be out of date. You'll receive access to all software upgrades, giving you the advanced functionality, improving technical efficiency and troubleshooting.
Extend the expertise of your staff. Gold support includes priority access to the technical assistance center (TAC) via phone numbers.
You'll have an open door to valuable proprietary information, gathered from helping customers over the years. It also contains helpful technical articles written by the experts.
Your membership qualifies you for "Members Only" promotions and programs. This includes product discounts, access to reconditioned equipment and other incredible values.
Access to growing library of online training materials, including on-demand training videos and webcasts via MyAccount at ENTERPRISE.NETSCOUT.COM/MYACCOUNT.