Adobe Corp. FLP Platinum M&S Renewal-Reader Extension Svr ALP 1L

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          Item #: 12102805
          Mfr. Part#: 10001543F2
          Availability: On Order
          Est. Ship: Call for Availability

            Adobe Platinum Maintenance and Support provides the technical and operational expertise to help you get the most out of your Adobe solutions. Through a proactive and flexible support program, Adobe Platinum Maintenance and Support helps keep your strategic applications running smoothly so that you can focus on your business.

            Platinum Maintenance and Support is a comprehensive package designed to meet the needs of the majority of Adobe enterprise customers, who have deployed business critical applications. It provides a range of support services and offers personalised service and a deeper understanding of the customer's technical requirements, through senior level technical support consultants.


            Service for up to four authorised technical contacts from your organisation
            Unlimited phone, web and e-mail access to Adobe Platinum Support consultants
            Prioritised , free phone service
            Priority level case response times
            Unlimited access to the Adobe online support service, eSupport
            Remote diagnostics
            Product upgrade releases
            Maintenance releases
            Patches and hot fixes
            Additional Service Enhancements available to customise your support package

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