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The Autodesk Subscription program gives you a powerful advantage with Autodesk 360 cloud benefits and a variety of other features to help you get the most out of your Autodesk software.
For an annual fee, Subscription customers get convenient access to:
-Autodesk 360 cloud benefits—Increase mobility, improve collaboration, and optimize designs with 25GB of cloud-based storage space per seat on Subscription, along with cloud-based services that complement your software.
-Software Upgrades—Receive access to software upgrades as soon as they are released. Stay current with new product features built to increase productivity. Subscription lowers upgrade costs, helps you manage a predictable software budget and gives you the latest design tools to do the job.
-Flexible Licensing—Use previous and current versions of your software, install the software on both home and office computers, and use it at multiple locations, with flexible licensing privileges designed to work the way you do.
-Technical Support—Resolve issues online with Autodesk product support specialists who can help with installation, configuration, and other needs. Stay on top of your company’s support cases with web-based tracking and management. And if you need more, you can purchase premium levels of Autodesk technical support.
Autodesk Advanced Support is designed to help businesses implement Autodesk solutions faster, maximize productivity, minimize downtime, and lower the overall cost of ownership. Available to Autodesk Subscription customers, Advanced Support features unlimited, priority, one-to-one, extended hours, global phone support from senior Autodesk support specialists. Assistance is available in a variety of local languages during local business hours, with after-hours support available in English. Advanced Support also includes remote desktop assistance and web support options, such as moderated, community support forums with the option to escalate forum questions to one-to-one support requests, tracked web support requests, API (application programming interface) support, and webcasts on topical issues.