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          Barracuda 3-year Instant Replacement for Backup Server 490

          Barracuda 3-year Instant Replacement for Backup Server 490

          More From: Barracuda
          Item #: 10417395
          Mfr. Part#: BBS490A-H3
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
             
            With the Instant Replacement Service, Baracuda Networks provides next business day shipping of replacement hardware. If your Barracuda Networks product fails, we will ship you a replacement unit within 1 business day so that you can get back up and running. We will bill you pending return of the failed unit, but once the unit is received, you will be fully credited.

            In addition, the Instant Replacement Service includes:

            -Enhanced Support which provides phone and email support 24x7.
            -Data migration service for Barracuda Spam Firewalls. Barracuda Networks will assist movement of data and configuration from the old product to the new product if the old data is accessible.
            -Hard Disk replacement on Barracuda Networks models that have swappable raid drives. Barracuda Networks will ship via standard shipping a hard disk replacement. Customer must return the failed hard disk to Barracuda Networks.

            This service is designed for corporate environments that cannot afford downtime.
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            Contents Service Plan Documentation
            General
            Response Time 24 hours
            Response Type Replacement
            Service Included Replacement, Shipping
            Returns Policy There are no returns allowed on Barracuda product without written prior approval by the Barracuda Account Rep or the Barracuda Tech Support Group. In the event of a return, IMMEDIATELY EMAIL pcconnection@barracuda.com to obtain an RMA

            This includes DOA and Eval request. Eval’s, have a hard 30 day return window. For eval to be returned, RMA needs to be issued by day 20 of the Eval period to insure that PCC can return the unit in a timely manner. Those that fall outside of the 30 day window will not receive an RMA.
            Service
            Class of Equipment Complicated network devices
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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            Disk-Based Backup (7 Products)
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