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Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWALL Dynamic Support 24x7 is an around-the-clock support service that includes:
-Telephone/Web-based Support - for basic configuration assistance 24x7.
-Software/Firmware Updates - for all software and firmware updates and upgrades.
-Hardware Replacement - Advance Exchange for replacement of defective hardware.
-Support Tools - access to SonicWALL's electronic support tools.