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ProSupport Plus is enterprise-class support that is designed to proactively improve the performance and stability of your critical systems through environmental intelligence and the right expertise for your organization. Dell provides access to a dedicated technical account manager and the elite Dell ProSupport Plus engineers to ensure your critical systems receive the support they deserve. Resolutions happen quickly and efficiently. You can also increase the productivity of your resources through remote monitoring and automated, proactive support with the SupportAssist technology. A dedicated technical account manager provides monthly personalized recommendations based on your environment and support trends and best practices across all of the customers. System maintenance can be performed on an as-needed basis (if your resources aren't available) to help ensure your critical systems are operating at peak performance. Dell ProSupport Plus can not only get you back up and running quickly, but also help you get ahead of problems before they happen. You'll have the freedom to adopt complex technologies with confidence, knowing Dell's best resources are with you every step of the way.