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Fluke Networks' Gold Support Membership program ensures a better return on your investment by lowering your cost of ownership. You’ll minimize your downtime with total coverage of equipment (including loaned equipment in the event yours must go to Fluke's service center), unlimited 7x24 technical assistance, training, calibration on applicable products and complete access to Fluke's valuable knowledge base. In addition, you’ll receive software and firmware upgrades, now and for as long as your membership is valid.
Key benefits of Fluke Gold SuperVision Support include: FREE replacement of equipment in lieu of repairs. Replacement units aredispatched with "next day" status; FREE software upgrades (where applicable) for your covered product during the valid term of your membership (must be at the current version of software to qualify); Unlimited 24x7 technical support with immediate assignment to a Fluke Networks support technician; Oral translation support available upon request in all major languages; Unlimited access to online training modules; Unlimited access to Fluke's Knowledge Base library of proprietary articles on product operation and applications; Preferred pricing and discounts during "Members Only" promotions; a 20% discount on model-changing enhancement upgrades; Fluke Networks' company and product update notifications.