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Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
Examples of Accidental Damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP-designated location, as not all replacement parts may be available locally.