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          HP 2-year CarePack Pickup & Return w ADP G2 Support for Notebooks

          HP 2-year CarePack Pickup & Return w ADP G2 Support for Notebooks
          More From: HP Inc.
          Item #: 15911173
          Mfr. Part#: UQ855E
          Availability: In Stock
          Est. Ship: Virtual delivery

          • Remote problem diagnosis and telephone support
          • Prepaid return shipment
          • Accidental Damage Protection

          HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

          Ordering Information

          Price:
          $158.74
           
          HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.

          HP Accidental Damage Protection G2:

          With HP Accidental Damage Protection G2, you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.

          ADP G2 covers unlimited claims up to the value of the purchase price of the system, or one replacement unit.

          -Coverage applies to unintentional spills in or on the unit, drops, falls and electrical surges that occur in the course of the normal intended use of the product.
          -Does not cover cosmetic damage and/or other damage that doesn't affect the unit’s functionality.
          -Does not cover theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, or other exclusions specified by HP.

          Note: ADP G2 Must be purchased within 30 days of purchase of hardware. If purchased after that initial 30 days, there will be a 30 day waiting period for any claims. Claims must be made within 30 days of incident. ADP is not offered in Post Warranty Care Packs.
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          Contents Service Plan Documentation
          General
          Coverage Period 2.00 year(s)
          Response Time 3 to 7 business days
          Service Hours 9x5 (Excludes Holidays)
          Service Included Accidental Damage Protection, Parts and labor, Pick-up, Remote diagnosis, Return shipping
          Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
          Service
          Class of Equipment Notebooks
          UNSPSC 81111812
          Warranty - Labor N/A
          Warranty - Parts N/A
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