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          HP 3-Year 9x5 4 Hour On-Site Hardware Support for Color LaserJet CM2320 MFP

          HP 3-Year 9x5 4 Hour On-Site Hardware Support for Color LaserJet CM2320 MFP

          More From: HP
          Item #: 9367503
          Mfr. Part#: UJ575E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $348.44
             
            Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where avail.) to access covered products, or HP may use other means available to facilitate remote problem resolution.

            Where necessary, onsite assistance will be provided by an authorized HP Represenative. Regardless of the Customer's coverage window, problems with covered hardware can be reported to the HP Solution Center via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local HP field office at the next coverage window. HP retains the right to determine the final resolution of all reported problems. Onsite response times or call-to-repair times, as applicable, for service requests submitted electronically or outside of the coverage window may vary.

            For technical hardware issues that cannot, in the HP judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. Replacement products are new or functionally equivalent to new in performance. Replaced products become the property of HP. In addition, HP may install available engineering improvements to help the Customer ensure proper operation of the hardware products and maintain compatibility with HP-supplied hardware replacement parts.

            This service is available from 8am-5pm on standard business days (excluding HP holidays) w/ 4 hour on-site hardware support.
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            Compatibility Notes HP Color LaserJet CM2320fxi Multifunction Printer
            HP Color LaserJet CM2320n Multifunction Printer
            HP Color LaserJet CM2320nf Multifunction Printer
            Contents Service Plan Documentation
            General
            Coverage Period 3 year(s)
            Response Time 4 Hours
            Response Type Onsite, Phone Support, Repair
            Service Hours 9x5 (Excludes Holidays)
            Service Included Hardware support, On-site, Parts and labor, Phone Support, Remote Support, Repair
            Service Plan Type Printers - Multifunction
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Service
            Class of Equipment Printers and multifunctional office machines
            UNSPSC 81111812
            Warranty - Labor 3 Years
            Warranty - Parts 3 Years
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