PC Connection Clearance Center. Shop Now!

PC Connection eCatalog

Messages

          HP 3-Year 9x5 Pickup & Return Service w ADP G2 for Notebooks Only

          HP 3-Year 9x5 Pickup & Return Service w  ADP G2 for Notebooks Only

          More From: HP
          Item #: 8895291
          Mfr. Part#: UK712E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $168.72
             
            When experiencing a problem, the Customer must first place a call to a designated support telephone number. HP will provide basic telephone technical assistance with installation, product configuration, setup, and problem resolution. Prior to any remote or offsite assistance, HP may ask the Customer to provide relevant information, start diagnostic tools, and perform other supporting activities at the request of HP. HP will then work with the Customer remotely to isolate the hardware problem.

            If HP determines that the problem cannot be resolved remotely, HP will direct the customer to return the defective hardware product to an HP designated repair center, where HP will provide technical support. HP will provide HP supported parts and materials necessary to return the hardware product to operating condition. HP may, at its sole discretion, elect to replace such hardware products in lieu of repairing them. Replacement parts and products are new or functionally equivalent to new in performance. Replaced parts and products become the property of HP. An HP authorized courier will return the repaired or replaced product to the customer's location, if it is within the geographic location where the service was provided. Return shipment will be by ground transportation and usually takes between 3 and 7 business days. The customer may request accelerated delivery at an additional charge. Depending on the purchased service level, HP offers different shipment options for delivering the defective product to the HP designated repair center:
            Collapse & Return to Top
            Compatibility Notes HP 2133 Mini-Note PC
            HP 500 Notebook PC
            HP 510 Notebook PC
            HP 520 Notebook PC
            HP 530 Notebook PC
            HP 540 Notebook PC
            HP 550 Notebook PC
            HP Compaq 2230s Notebook PC
            HP Compaq 6710s Notebook PC
            HP Compaq 6720s Notebook PC
            HP Compaq 6720t Mobile Thin Client
            HP Compaq 6730s Notebook PC
            HP Compaq 6820s Notebook PC
            HP Compaq 6830s Notebook PC
            HP TouchSmart IQ506 Desktop PC
            Contents Service plan documentation
            General
            Coverage Period 3 year(s)
            Response Type Phone Support, Repair / Replace
            Service Hours 9x5 (Excludes Holidays)
            Service Included Accidental Damage Protection, Depot Repair, Phone Support, Remote Support, Replacement, Technical support
            Service Plan Type Does Not Include Monitor, Notebooks
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Service
            Class of Equipment Notebooks
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
            Collapse & Return to Top

            05