HP 3-Year CarePack 4-Hour 13x5 Same Business Day Hardware Support for Ultrium 448 Tape Drive

          More From: HP
          Item #: 6403687
          Mfr. Part#: UB135E
          Availability: On Order
          Est. Ship: Call for Availability

            This 3-Year HP Care Pack Same Business Day On-site Service provides support for your Ultrium 448 Rack Mount Tape Drive. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

            For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

            Service is available during HP's extended business hours, standard business days from 8:00 a.m. to 9:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

            Ordering Information


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