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          HP 3-Year CarePack 9x5 Next Day Exchange Hardware Support for ScanJet 5XXX N6XXX

          HP 3-Year CarePack 9x5 Next Day Exchange Hardware Support for ScanJet 5XXX N6XXX
          More From: HP Inc.
          Item #: 8213457
          Mfr. Part#: UH260E
          Availability: In Stock
          Est. Ship: Virtual delivery

            A convenient, cost-effective alternative to onsite hardware repair.

            Ordering Information

            This 3-Year HP CarePack provides support Next Day Exchange hardware support. Coverage includes remote problem diagnosis and support - HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

            If the problem cannot be resolved remotely, HP will replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 p.m. local time. Your permanent replacement unit will be delivered by 10:30 a.m. the following business day in most areas within the continental United States. Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.

            Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays. Shipping charges - for both the returned and replacement products - are prepaid by HP.
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            Contents Service plan, documentation
            Coverage Period 3 year(s)
            Response Time Next Business Day
            Response Type Repair / Replace
            Service Hours 9x5 (Excludes Holidays)
            Service Included Configuration, Express exchange, Installation / training, Phone consulting, Remote monitoring, Replacement, Shipping
            Service Plan Type Printers - Multifunction
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Class of Equipment Scanners
            UNSPSC 81111812
            Warranty - Labor 3 Years
            Warranty - Parts 3 Years
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